GIVEN THIS IS A CHARITABLE INITIATIVE AND WE HAVE NO FORSIGHT ON THE VOLUME OF ORDERS WE WILL RECEIVED, PLEASE NOTE THAT ALL ORDERS WILL BE PROCESSED UPON CLOSE OF THE PRINT SHOP WHICH WILL BE ON THE 18TH SEPTEMBER. IT WILL THEN TAKE ABOUT 2-4 WEEKS FOR YOUR ITEMS TO BE PROCESSED BEFORE THEY ARE SHIPPED. SHIPPING LEAD TIMES ARE OUTLINED BELOW.
THANK YOU IN ADVANCE FOR YOUR SUPPORT AND PATIENCE IN RECEIVING YOUR ORDERS. I PROMISE IT WILL BE WORTH THE WAIT.
WHICH COUNTRIES DO YOU SHIP TO?
We ship to the UK, EU and US.
If you are outside the below mentioned regions and would like to place an order please contact us directly via our contact page.
EUROPEAN UNION INCLUDES
austria; belgium; bulgaria; cyprus; czechia; germany; denmark; estonia; spain; finland; france; greece; croatia; hungary; ireland; italy; lithuania; luxembourg; latvia; malta; netherlands; poland; portugal; romania; sweden; slovenia; and slovakia
UNITED STATES INCLUDES
alabama; arizona; arkansas; california; colorado; connecticut; delaware; district of columbia; florida; georgia; idaho; illinois; indiana; iowa; kansas; kentucky; louisiana; maine; maryland; massachusetts; michigan; minnesota; mississippi; missouri; montana; nebraska; nevada; new hampshire; new jersey; new mexico; new york; north carolina; north dakota; ohio; oklahoma; oregon; pennsylvania; rhode island; south carolina; south dakota; tennessee; texas; utah; vermont; virginia; washington; west virginia; wisconsin; and wyoming
WHO DO YOU SENT YOUR PARCELS WITH?
We ship with a variety of couriers, depending on where you are. In some cases, a signature will be required before receiving your parcel locally or internationally.
WHEN WILL I RECEIVE MY ORDER?
Standard deliveries are usually made within 2-4 business days of your order being dispatched, however remote areas may take slightly longer. International orders are usually received within 4-5 business days of your order being dispatched, however these times may vary based on your location.
HOW MUCH IS DELIVERY?
Delivery is calculated upon checkout and added to cost of your order.
CUSTOMS CHARGES AND TAX
Please note that any purchases made from outside the UK may be subject to additonal chagres from carrier such as customs and import changes. Before you commit to your purchase you should check your country's import tax and or duty charges. We cannot be held liable for any additional charges, taxes or duties issued by your countries import office. Those charges are the sole responsibility of the importer (you). Import duty and taxes will be different from country to country and depend on the value of the goods you are receiving.
RETURNS POLICY
If your product arrives damaged, please document it and contact us within 5 working days so we can address the matter and find a solution for you. We will need the original order returning to us so it can be destroyed. We do not offer returns or exchanges except for in the case of damage to the item during shipping or if there is an agreeable fault with your item.
PAYMENT INFORMATION
The checkout process is powered by both stripe and paypal, two of the most trusted online payment solutions on the web. because of this, bigcartel has all the same securities and payment fraud protection as these leading payment processors.